Payment Methods

We offer the following payment forms:

  • Credit Card via virtual POS
    Visa, 4B, Mastercard and American Express cards accepted.
  • Bank Transfer
  • PayPal
    If you have a PayPal account you can use it to pay the amount of the order either by credit card or prepaid system.

 

Shipping Methods

Shipments are made by Post and Courier (UPS, Correos Express, etc). We do not ship to  COD (cash on delivery).

LO-FI Records are not responsible for additional charges or refunds as a consequence of duty due on arrival, customs or similar.

You can also collect your order in person at the store of our friends Manhattan Pro Audio, at the following address:
Teuleries, 4
25004 Lleida


Shipping Costs

Here you can check the shipping costs depending on the weight and destination.
If you want to calculate how many vinyl records fit an specific weight, divide that weight (in grams) by 240 and you'll get the aproximated amount of records included in that weight. For example, to calculate how many records fit in a 2Kg box, you divide 2000 by 240. That's 8 records. Take into account that a single record counts as one, a double as two, etc...

We offer free shipping to Spain (except Canary islands) and Portugal on orders over 200€.

Certified Post rates
- Spain (except Canary Islands) + Portugal + Andorra
- Europe (except Iberian peninsula and Andorra)
- Rest of the world

Courier rates
- Spain (peninsula)
- Spain (Balearic Islands)
- Germany / Austria / France / United Kingdom / Italy / The Netherlands / Luxembourg / Belgium
- Andorra
- Denmark / Finland / Ireland / Sweden / Greece
- Bulgaria / Czech Republic / Slovenia / Estonia / Hungary
- Portugal
- Ukraine


Delivery Time

Delivery to Spain, Portugal and Andorra (consult other countries) are between 3 and 6 working days with postal service and between 1 and 3 working days with courier, counting from payment confirmation, depending on the territorial scope of the customer and the volume of preparation. These times are approximate and LO-FI Records reserves the right to delay for issues beyond the company control. In any case we'll always try to shorten the maximum shipping deadlines to ensure rapid and efficient receipt of orders.

The fact that one order is paid in advance does not require LO-FI Records to complete the operation in case of trouble through external causes of the company or stock-outs.


Warranty and Returns

If you're not satisfied with your purchase you have a period of 7 calendar days from the date of receipt thereof to execute your right of return the product.

To make a return the product must be in perfect condition and in its original packaging. Upon receipt of the return and checked the condition of the goods we will refund the amount thereof by the same payment method the order was paid.

The shipping and return costs are the responsibility of the customer, as well as their own additional costs related to it such as phone calls, time spent managing the return, etc.


Data Protection

LO-FI Records manages and maintains the file of its customers for the purposes of dealing with them. In any case shall provide any data to third parties. In compliance with the provisions of Law 15/1999 of 13th December on the protection of personal data, as customer of LO-FI Records you may at any time exercise their rights of access, rectification, cancellation and opposition, by contacting us through info@lofi-records.com email.